Last updated: [August 20, 2026]
SWtoro (“we”, “us”, “our”) operates www.swtoro.com. This policy explains what personal data we collect, why we collect it, and the choices you have.
1. Information We Collect
- Order information: name, shipping address, email, phone number and order details.
- Payment information: payments are processed by our payment providers ([e.g. Stripe / PayPal]). We never store your full card details on our servers.
- Communications: messages you send us by email or contact form.
- Technical data: IP address, browser type and pages visited, used to keep the site secure and improve performance.
2. How We Use Your Information
We use your data to process and fulfil your orders, arrange shipping, provide customer support, send order and shipping notifications, prevent fraud, and — only with your consent — send marketing emails you can unsubscribe from at any time.
3. Cookies
Our site uses essential cookies to keep your shopping cart and login working, and analytics cookies to understand how the site is used. You can control cookies through your browser settings.
4. Sharing Your Information
We share data only with the parties needed to deliver your order: payment processors, shipping carriers and our quality-control and fulfilment team in China. We do not sell your personal data to anyone.
5. Data Retention
We keep order records for [5] years to meet accounting obligations and to handle warranty or refund requests. Communications are kept for [2] years.
6. Your Rights
Depending on your location, you may have the right to access the personal data we hold about you, request corrections, request deletion, or export your data. To exercise any of these rights, contact us. We respond within [30] days.
7. International Transfers
Your data may be transferred to and processed in China and other countries where our service providers operate. We apply appropriate safeguards to protect your data in transit.
8. Children
Our services are not directed to anyone under 18. We do not knowingly collect data from children.
9. Security
We use HTTPS encryption across the entire site, restrict access to personal data to staff who need it, and keep our systems updated.
10. Contact
Questions about this policy? Contact us or visit our FAQ page.